One would think a brand-new Amazon delivery service partner (DSP) would experience growth upon opening for business in 2021. And that’s exactly what happened over the next two years, more than doubling its head count to keep pace with demand.
The problem? With no applicant tracking system (ATS) or onboarding tools in place, the DSP was slowed by “cumbersome” manual processes to get its new drivers on the road.
The solution? With Paycom operating behind the scenes to process payroll and timekeeping since the DSP’s launch, the org simply added Paycom’s ATS and onboarding tools to its single-software setup, as well as capabilities for Affordable Care Act reporting and federal tax credit eligibility.
The results? An annual ROI of 205% for that added Paycom functionality, according to a January 2026 case study from Nucleus Research. Other findings from Nucleus’ study include:
- 79% decrease in overtime
- 85% onboarding time saved
- 88% HR auditing time saved
The benefits of full-solution automation
Processing payroll with Paycom unlocks efficiency and accuracy, thanks to a fully automated process that takes managing each payroll cycle off HR pros’ plates. Instead, they need only monitor it.
And when an organization automates its other HR processes in Paycom’s single-database software? That payroll data feeds seamlessly across all tools, requiring no data reentry. With data flowing as it should, full-solution automation occurs, saving resources.
For example, in the ROI case study, the DSP’s HR lead noted its annual Amazon-required audit normally took her eight hours a day for up to an entire five-day workweek to complete. But now, with Paycom’s reporting capabilities, her effort is nearly 90% lower.