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Forrester Opportunity Snapshot: Single-Database HCM Solutions Drive Cross-Business Success

Learn how switching to a single HCM provider streamlines HR

Download our infographic to learn more

  • Increased efficiency and better analytics were among key HR goals. However, respondents felt their current HCM technology could be better at enabling both.

  • Using multiple HCM providers inhibits true automation. Processes may be automated within separate HCM solutions, but not across them. Likewise, employee data isn’t easily sharable between databases.

  • Single-database, automated HCM solutions drive success. Beyond helping them achieve departmental goals, respondents felt that using a single HCM solution would positively impact broader business goals.

HR pros use six HCM providers, on average.

Human capital management (HCM) technology has the potential to streamline processes, reduce data errors and decrease administrative work. However, HCM technology is often built on multiple databases from different providers, resulting in disparate data and inhibiting the true automation needed for accurate analytics and workforce reporting.

A single HCM database streamlines HR.

Instead, payroll and HR functions across the employee life cycle (from hiring to retirement) should live in a single, automated HCM software built on just one database.

85% of HR pros want better tech to achieve their goals.

A nationwide survey* of HCM technology strategy leaders indicated adopting a single HCM solution would significantly impact their business goals by automating processes, supporting tasks across the employee life cycle and improving decision-making with seamless, unified data. Subsequently, HR enjoys less busywork and more time to pursue strategic initiatives that drive business forward.

*A commissioned study conducted by Forrester Consulting on behalf of Paycom, May 2025.

To learn more, download the Forrester Opportunity Snapshot: Single-Database HCM Solutions Drive Cross-Business Success infographic.

Download our infographic to learn more

  • Increased efficiency and better analytics were among key HR goals. However, respondents felt their current HCM technology could be better at enabling both.

  • Using multiple HCM providers inhibits true automation. Processes may be automated within separate HCM solutions, but not across them. Likewise, employee data isn’t easily sharable between databases.

  • Single-database, automated HCM solutions drive success. Beyond helping them achieve departmental goals, respondents felt that using a single HCM solution would positively impact broader business goals.