As the former co-owner of Eleven Madison Park in New York City, Will Guidara led the restaurant to the top of the World’s 50 Best Restaurants list in 2017. His impact was so undeniable, he serves as a co-producer of The Bear, an Emmy-winning series. How? Guidara built his career on an approach to customer service that goes beyond the basics, pushing creativity and innovation to deliver an experience for guests that isn’t just great, but unforgettable. This is the philosophy behind “unreasonable hospitality.”
Guidara takes the time to explain the genesis of his approach to interacting with customers and how it has the capacity to transform your culture. Not only does it take customer service to new heights, but it also reinforces a culture of trust and transparency that can enrich relationships within the organization. It may sound extravagant and possibly outlandish, but that obsessive commitment to service and customer satisfaction is what makes Guidara’s one-of-a-kind approach so special and effective.
In this webinar, Guidara breaks down how:
- to transform ordinary service into extraordinary experiences in any industry
- leaders can create a people-first culture built on feedback
- automated, easy-to-use tech empowers leaders to focus on their people — not HR processes
We’ll also dig into how Guidara’s unreasonable hospitality could apply to your unique workforce, no matter your industry.
If you’ve ever wanted to add an exciting new dimension to your organizational culture, this exclusive Paycom webinar is one you won’t want to miss.
