Organizations everywhere are under pressure to deliver more with fewer resources. Leaders are asked to move faster, increase productivity, improve engagement and evaluate the promise of AI, often while dealing with growing workloads and limited capacity. But what if the answer is not more technology, more processes or greater organizational complexity?
Join operational strategy and improvement executive and adviser Don Kieffer as he shares lessons from a 50-year career helping organizations improve performance across industries, from startups and nonprofits to large enterprises such as Harley-Davidson, Fannie Mae and University Hospitals of Cleveland. Drawing from decades of experience, Kieffer challenges some of the most common assumptions about productivity and reveals why many organizations unintentionally create the very delays, bottlenecks and frustrations they are trying to eliminate.
In this thought-provoking session, you’ll explore three powerful operational insights that can transform the way work gets done. Learn why starting fewer initiatives can actually increase throughput and improve delivery times. Discover why leaders need tools that make work visible instead of relying solely on dashboards that report results after problems have already occurred. Finally, examine why organizations should focus on understanding and improving work before rushing to automate it and how AI can be most effective when it supports human decision-making rather than simply accelerating flawed processes.
Through practical examples from manufacturing, healthcare, laboratories, project management and knowledge work environments, Kieffer demonstrates how successful organizations create flow, reduce hidden waste, establish meaningful priorities and unlock higher levels of employee engagement. Attendees will gain actionable insights into workforce engagement and employee engagement strategies that help teams stay focused on the right work, reduce unnecessary complexity and build a stronger connection between organizational goals and day-to-day execution.
Whether you are exploring AI, managing complex projects, leading teams or looking for new ways to improve organizational performance, this webinar will provide a fresh perspective on productivity and a practical framework for achieving better results with the resources you already have while strengthening workforce engagement and long-term organizational success.