The industry’s first command-driven AI engine in a single database gives you instant access to accurate applicant and employee data.
What is Iwant?
Your shortcut to smart work
With Paycom, you don’t have to navigate our software to find the information you need. You simply have to ask. Available to all users on mobile and desktop, IWant is an AI engine that pulls from data applicants and employees entered in Paycom’s single database to provide instant, reliable and accurate answers. It even directs users to the right location to make updates as needed. Plus, managers can review and approve actions in the same place without extra navigation steps. This automation supports your business with faster access to tools and information.
KEY BENEFITS
Right answers, right away
Easy to use
Instead of clicking around for the info they need, users simply search via typing or voice-to-text (on mobile) to request data and get the answers they’re looking for without having to navigate through the software.
Rapid results
When you need applicant or employee data fast, you don’t have to search through the app or chase down HR to get it. You simply ask for the data you need, and IWant retrieves it immediately.
Accurate, reliable answers
Because IWant pulls from data employees entered in Paycom’s single database, the results are always comprehensive and in real time, every time. All at your command.
Reduced burden
You don’t have to be a superuser or bother HR and managers to get the data you need. IWant sets you free by streamlining access and empowering everyone with instant answers.
Simplify decisions
Managers don’t have time to hop between multiple menus and systems to complete routine reviews and necessary approvals, especially when they affect payroll. IWant makes it easy to review and approve punch changes and time-off requests in one place.
HOW IT WORKS
IWant in action
No matter what applicant or employee data you’re looking for, IWant will find it. It searches applicant information, employee profiles and management dashboards to deliver accurate results in a flash. Whether you need to view time-off balances, shift schedules or any other piece of employee data, IWant puts it all at your fingertips.
And don’t worry. IWant’s smart, secure AI functionality knows who’s asking and won’t respond with information users don’t have access to.
Business process automation and workflow optimization
Command-driven access helps standardize approvals and reduce friction in common workflows, so teams can move faster with fewer handoffs.
Sample questions and prompts
- What is my time-off balance?
- Where can I find an employee profile?
- Show me a candidate’s resume.
- Approve a punch change request.
- Open the next step to update my information.
HOW EVERYONE BENEFITS
The data everyone needs when they need it
IWant is easy for anyone to use, regardless of role, expertise level or software knowledge. This ensures everyone has access to the accurate data they need without delay.
C-suite
Limited access to employee data limits company leaders’ ability to make smarter decisions. With IWant, they can pull any data they want from employee profiles and management dashboards. No need to be a Paycom superuser. IWant’s Executive Mode centralizes and further simplifies their experience.
HR
Before Paycom, HR teams often had to bear the burden of being the go-to resource for data when employees didn’t know where to look or what to look for. IWant empowers all employees with accurate answers right away.
Managers
It can be a struggle for managers to juggle information for multiple employees and candidates. IWant makes it easy to retrieve an applicant’s resume and workforce data on individual employees, like time and attendance info, time-off schedules, performance reviews and more, in a snap. Complete reviews and approvals of payroll-impacting requests for time off and punch changes with one click.
Employees
Employees no longer need to wonder where to look for their personal data. They don’t even need to know exactly how to ask for it. IWant interprets their request, provides immediate results and even directs them to take further action as needed.
PROVEN RESULTS
The Total Economic Impact™ of IWant
A commissioned Forrester Consulting study reveals how our automated software’s AI engine delivered ROI, increased productivity and insights, and gave time back to employees at every level.
UP TO 431%
projected 3-year ROI
UP TO 3,600
employee hours saved annually
UP TO $141,000
net present value
A commissioned study conducted by Forrester Consulting on behalf of Paycom, February 2026. Results are for a composite organization based on interviewed customers.
See what people are saying about Paycom’s Innovation
Frequently Asked Questions
Learn more about data access with IWant
IWant searches only your company’s applicant and employee data — including data found in management dashboards — to deliver on-the-spot, accurate results. That data never leaves our closed system.
Managers and administrators can efficiently review and approve punch changes and time-off requests directly within IWant. Additionally, these users can be navigated directly to an expense reimbursement request to review the receipt, details and more, allowing for an easier approval process and reducing payroll processing time. Paycom streamlines these payroll-impacting tasks by automatically routing employee submissions to its command-driven AI engine, empowering managers to make fast, accurate decisions without navigating multiple systems.
Whether it’s verifying time off or approving punch changes, IWant centralizes these key workforce approvals, improving efficiency and accuracy for payroll and HR operations.
IWant searches only the data in your Paycom setup.
Data in IWant exists in the same place as all your Paycom data: in our single-database software. We employ comprehensive, in-depth and industry-proven standards and technologies to help protect and defend customer data and its privacy in our environment.
Learn more about our security standards here.
With IWant, people can access accurate employee data faster, reducing manual steps and freeing them to focus on higher-value decisions.
Our stance on AI is simple: Human oversight is vital to the secure, compliant and accountable operation of AI. While we recognize its power, we don’t use it just to use it; we choose it when it’s right for the job.
Read our AI standards in full here.
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