Text messaging
Our internal communication tool gives you a secure, auditable and highly visible way to reach employees where they are in real time.
What it is
Reach employees where they are to fill communication gaps
Not everyone works at a desk, has a company email or access to a reliable internet connection. But 98% of Americans own a cellphone.* With Paycom’s Text Messaging tool, it’s easy to close the loop with two-way communications by sharing critical information to the device they use most through a simple text experience in our single software. Keeping your workforce in sync helps increase engagement and retention.
Key takeaways
Text Messaging at a glance
- Share company updates through one secure software.
- Send timely messages.
- Improve team communications with fast, mobile-first outreach.
- Reach front-line employees without relying on email or printouts.
- Allow two-way communication for employees to receive and respond to messages.
- Access automatically stored conversations to help enhance compliance and stay audit-ready.
- Mitigate risk by providing documentation in case of disputes.
- Use automation to enhance employee engagement at scale.
- Automatically preschedule messages when they’ll have the most impact.
What it does
An easier way to stay connected
Text Messaging supports simple, reliable communication between employers and employees. It allows you to send timely messages like open enrollment reminders, team communications and notifications of upcoming events to increase engagement and retention, keep work moving, reduce confusion and much more.
Expand your reach with batch messaging
Cut through the noise and keep everyone on the same page by sending SMS text messages to an individual or via batch texting to a predetermined employee group.
Create and manage text templates
Instead of having to write the same messages over and over, our Text Messaging tool allows users to create and store predefined message templates for common scenarios to help you facilitate efficient, consistent and error-free communication.
Automate message scheduling
The scheduling feature lets you plan text messages to automatically send to employees at a predetermined time, streamlining communication, automating workflows and ensuring timely updates to maximize your message’s impact.
Explore these resources for greater insights
Frequently asked questions
Learn more about Text Messaging with Paycom
Internal communication tools help employers share information with employees. This includes company updates, company news and reminders. Strong tools help ensure messages reach employees clearly and quickly.
Automation helps deliver consistent messages without further manual effort because employees’ cellphone numbers already exist in your Paycom single software. Every new hire enters theirs through our self-onboarding experience, so they ensure its accuracy. Plus, employees have 24/7 access to update their cellphone number through the Paycom mobile app. Automated communication reduces errors, saves time and ensures employees receive timely information — even as teams grow.
Paycom supports text-based communication through its software, helping employers reach employees using a mobile-first approach while keeping communication connected to workforce data.
*Pew Research Center, June 2024
Text messaging charges may apply. Consult your legal representative regarding requirements to reimburse employees for text messaging charges where applicable.
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